Policies

Deposit
A deposit of half the amount plus a $20 per family registration fee is required to hold your class space until Day 1 of the lesson, at which time any remaining balance is due. If no deposit is made within 48 hours of registering for a lesson, the student will be deleted from the time slot. Full payment must be received at the start of the session. Please mail checks to 7905 Castine Drive, McKinney, TX 75071. Made payable to Cusack Family Swim School.

Refunds
No refunds will be given. Once we have reserved a time slot for you, that spot is considered “sold” and is no longer marketable. Please feel free to give your child’s time slot to a family member or friend. It is your paid slot. When scheduling lessons, it is your responsibility to make sure that vacation, appointments, and health concerns do not interfere with the lessons for which you have enrolled.

Student Absences (Make-up Policy)
We will make every effort to fairly handle absences due to a child’s serious illness. We feel that missing a lesson due to the occasional cold, stomachache, fever, naps, doctor appointments, vacations, or simply forgetting the lesson are the sole responsibility of the parent. Please feel free to give your child’s time slot to a family member or friend. It is your paid slot.

If we need to cancel class for any reason (such as lightning), we will schedule a make-up class. Please do not assume lessons are cancelled if it is raining. We will hold all classes unless there is danger presented by lightning for the safety or our swimmers. In an effort to provide our families with the times for which they are registered, lessons will not be cancelled any earlier than 10 minutes prior to the beginning of the class time. Every effort will be made to contact you of any cancellations as soon as possible. Thank you for your understanding. If your child's class falls during the week and is canceled due to lightning then the make-up will be the next Saturday. If your child's class falls on Saturday, your child's make-up will be the Sunday.

Swim Diapers
Cloth reusable or disposable swim diapers are REQUIRED for all students under the age of 3, even those who are potty-trained.